Billing Terms And Conditions

Billing Terms and Conditions

Welcome to Ruzzoval ("we," "our," "us"). By placing an order on our website https://ruzzoval.com/ you agree to the following billing terms and conditions.

Accepted Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • American Express
  • PayPal

Billing Information

You agree to provide accurate and complete billing information, including your full name, address, phone number, and valid payment details. Promptly update any changes to ensure successful transaction processing and communication.

Order Confirmation and Invoicing

  • Order Confirmation: After placing an order, you will receive a confirmation email detailing the items purchased, shipping method, and billing information. This email serves as your receipt.
  • Invoice: An invoice will be included with your shipment, itemizing all charges, including any applicable shipping costs and discounts applied.

Payment Processing

By providing your payment information, you authorize us to charge the total order amount to your selected payment method. All transactions are subject to authorization and fraud prevention measures. In the event of a declined transaction, we will notify you via email, and you must provide an alternative payment method to complete your order.

Disputes and Chargebacks

If you encounter any issues with your order, please contact our customer service team at support@ruzzoval.com. We are committed to resolving any concerns promptly to ensure your satisfaction. Unauthorized chargebacks will be thoroughly investigated. If a chargeback is found to be unjustified, you will be responsible for reimbursing us the chargeback amount along with any associated fees.

Contact Information

For any inquiries or assistance, please reach out to us:

  • Phone: +1-(701)-204-4629
  • Email: support@ruzzoval.com
  • Address: 5 Muirdale Terrace Edinburgh, Midlothian EH4 3QW United Kingdom

Our customer service hours are Monday to Saturday, 9:30AM to 7:00PM GMT. We strive to respond to all inquiries within 1-2 business days.

Our Guarantee

  • Free Shipping
  • 30-Day Return Policy
  • 100% Secure Payment
  • Dedicated Customer Service
  • 100% Customer Satisfaction Guarantee

For more information, please visit our FAQs or Contact Us pages.

By placing an order with Ruzzoval, you acknowledge that you have read, understood, and agree to these billing terms and conditions.

Effective Date: January 28, 2025